ABOUT ZYKZ
ZYKZ is a trading name of Jigzo, a regulated financial services provider. All regulated services offered under the ZYKZ brand are provided by Jigzo. This Privacy Policy applies to data processed in connection with ZYKZ's services.
ZYKZ is a trading name of Jigzo, a regulated financial services provider. All regulated services offered under the ZYKZ brand are provided by Jigzo. This Privacy Policy applies to data processed in connection with ZYKZ's services.
This Privacy Notice informs you about how ZYKZ collects, uses, shares, and protects your personal and business data. We are committed to transparency about our data practices and to ensuring your rights are respected. We process data in strict compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
This notice applies to all corporate customers and their authorised representatives who interact with ZYKZ, including visitors to our website at zykz.com. It covers all data processing activities related to our services and communications.
We collect and process the following data:
For onboarding:
During the relationship:
Website visitors:
We process data to verify business identities during onboarding and maintain compliance with AML and CTF regulations, to manage accounts, transactions, and communications, to improve our services and ensure secure access, and to fulfil legal and regulatory obligations.
We process personal data based on legal obligations to ensure compliance with AML and CTF regulations, contractual necessity to provide and manage our services, and legitimate interests including fraud prevention and service improvement.
We retain personal and business data for a minimum of five years following account closure, in accordance with our legal and regulatory obligations. Once data is no longer required, it is securely deleted or anonymised.
We implement robust security measures, including encryption and access controls, to protect all data we hold. In the event of a data breach, we will notify affected individuals and relevant authorities where required by law.
We may share data with service providers assisting in our operations, regulatory authorities or law enforcement where legally required, and credit reference or compliance agencies for KYB checks. We do not sell personal or business data to third parties.
Personal and business data may be transferred to service providers in different jurisdictions. For transfers outside the UK, we ensure data is protected through appropriate safeguards, including Standard Contractual Clauses (SCCs) or adequacy decisions by relevant authorities.
Customers and their authorised representatives have the right to access, correct, or delete personal data, to object to or restrict processing where applicable, and to request data portability. To exercise any of these rights, please contact us at support@zykz.com.
We use cookies to improve website functionality and user experience. Cookies do not collect personal data beyond what is necessary for the operation of the site.
We may update this Privacy Notice periodically. The latest version will always be available at zykz.com/privacy.
If you have concerns about how we handle your data, please contact us at support@zykz.com. If your concern is not resolved, you may escalate your complaint to the Information Commissioner's Office (ICO) at +44 (0)303 123 1113 or via ico.org.uk.